Payment & Return Policy
Methods of Payment
It’s easy and secure to make a purchase from our online store. For your convenience, we accept VISA and MasterCard, American Express and Paypal. If you would rather not use your credit card online from your home computer, you can have your order processed by calling us at 1-877-392-8880.
Returning Products Purchased Online
Our goal is to ensure that you are completely satisfied with your purchase. When you receive your package, we ask that you examine it closely. Simply return the product in the same condition as when you purchased it, with all accessories, and the packing slip. All returns must be authorized by phone by Bear Mountain Boats. Please call us at 1-877-392-8880 if you wish to return your product. Items must be shipped freight pre-paid to Bear Mountain Boats’s Peterborough, Ontario warehouse. On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. The credit will be made within 5 to 7 business days of us receiving and verifying the returned merchandise.